Why Mutuals Partner With Independent Adjusters

Small insurers or mutuals may decide to partner with independent adjusting (IA) firms as a way of providing them with flexibility on costs and full-time staff. On May 30, Contractor Connection, a service line of IA firm Crawford & Company (Canada) Inc., announced that it was partnering with Peel Mutual, one of the largest mutual insurers in Ontario. Contractor Connection, a global Crawford service line and a managed repair provider for property repairs after an insurance claim, said that the program will help drive “timeliness, quality in workmanship and overall insured satisfaction.”