Virtual Claims Communities

Cyberspace is considered by many to be the real final frontier - and not just by "Star Trek" fans. Whether or not this is true, cyberspace is certainly the newest frontier. It is also one that adjusters can exploit as a claims resource. Armed with modems and computers, adjusters can reach out to each other around the world via computer keyboard. Online services can be useful tools, when deployed wisely. Adjusters must convert huge amounts of information into knowledge. With busy schedules and economic pressures, how can they efficiently and economically transform a glut of information into genuine insight? One answer lies in the Internet‘s collaborative tools. The Internet revolution has created virtual communities online - groups comprised of claims professionals from all over the country and the world.