Shedding Light on Clm Compensation

Eleven years ago, Claims began the daunting task of trying to gather salary information for our segment of the insurance industry. It should come as a relief to know that compensation for claim staff, both independent and employed by carriers, has kept ahead of inflation. That’s the good news. Across the board, those working in claims are receiving fewer benefits. That change does not reflect a decade-long slide, however, but rather a precipitate drop from last summer. Other aspects of the job seemed to have remained consistent over the past decade, such as the disparity between age, benefits, and salary between independents and corporate claim staff, and the kind of complaints working in claims generates.